As of April 14, 2020, most major private health insurers have signed up to support consultations provided using telehealth if these services were covered prior to the COVID 19 crisis. This means that you will able to claim a rebate from your private health fund for your online consultation with Irene, our physiotherapist and Michelle, our dietitian.
In most cases, reimbursement will be paid directly to you when you present your health fund with a receipt demonstrating that you have received and paid for the service. We recommend that you check with your particular health fund to confirm that there are no special requirements (some require may require a referral from your GP). We understand that currently Medibank Private, BUPA, NIB, HBF, Teachers Health, Australian Unity and AHM are all on board with reimbursement of on-line services that are determined to be appropriate by your physiotherapist or dietitian.